Privacy Policy

Last updated: July 2026

This Privacy Policy explains how ZongoMall ("we", "us", "our") collects, uses, and protects the information you provide when you use our website and services.

1. Information We Collect

  • Account information: your name, email address, and password when you register.
  • Listing information: ad titles, descriptions, prices, categories, locations, and photos you upload.
  • Messages: the content and any images you send through our in-app chat with other users.
  • Usage data: basic technical information such as pages visited and device/browser type, used to keep the site working reliably.

2. How We Use Your Information

  • To create and manage your account.
  • To display your listings to potential buyers.
  • To enable messaging between buyers and sellers.
  • To keep the platform secure and prevent fraud or abuse.
  • To improve our features based on how the site is used.

3. Sharing of Information

We do not sell your personal information. Your name and contact details are only shared with another user when you choose to message them about a listing. We may share limited information with service providers who help us run ZongoMall (for example, hosting), and when required by law.

4. Your Messages & Photos

Messages and images you send in the chat are stored so that conversations remain available to both participants. You can delete a message you sent at any time; deleted messages are removed from your conversation view.

5. Data Security

We take reasonable technical measures to protect your information from unauthorized access, alteration, or loss. No online service can guarantee absolute security, so please use a strong password and avoid sharing sensitive personal or financial details in chat.

6. Your Choices

You may update your account details, edit or remove your listings, and delete messages you've sent at any time from your dashboard or inbox. To request deletion of your account, please contact us.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of ZongoMall after a change means you accept the updated policy.

8. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please reach out to the ZongoMall team.